Privacy Policy

 

Effective Date: 30 October 2024

 

At Barawave, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Cloud ERP and CRM platform, available at [www.barawave.com] (the “Site”) and through our related services (collectively, the “Services”).

 

1. Information We Collect

 

We collect information in the following ways:

  • Personal Information: When you create an account or interact with our Services, we may collect personal information, such as your name, email address, phone number, business name, and billing information.
  • Usage Information: We collect information about your use of our Services, including pages visited, actions taken, and preferences set.
  • Technical Data: This may include IP addresses, browser type, device information, and operating system details collected automatically when you interact with our Site.
  • Third-Party Data: We may receive information from third parties, such as analytics providers or integration partners, that you choose to connect with our Services.

 

2. How We Use Your Information

 

We use your information to:

  • Provide and Improve Services: Deliver, maintain, and improve our Services, personalize user experience, and provide customer support.
  • Billing and Payments: Process payments, manage billing, and prevent fraud.
  • Communication: Send account notifications, updates, promotional messages, and respond to inquiries.
  • Analytics and Research: Conduct internal data analysis to improve our Services and user experience.
  • Legal Compliance: Comply with applicable laws, regulations, and requests from government authorities.

 

3. Legal Basis for Processing (for EEA Users)

 

For users in the European Economic Area (EEA), we rely on the following legal bases to process your information:

  • Performance of a Contract: To provide you with our Services.
  • Legitimate Interests: To improve and personalize our Services.
  • Consent: For specific purposes, such as marketing communications, where we request your consent.
  • Legal Obligations: To comply with applicable laws.

 

4. Sharing Your Information

 

We may share your information with:

  • Service Providers: Third-party vendors who help us operate, develop, and support our Services (e.g., payment processors, hosting services).
  • Business Partners: If you choose to integrate or use third-party services, such as partner integrations, we may share data as necessary for the integration.
  • Legal Compliance: We may disclose your information to law enforcement or government authorities if required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, and you will be notified of such change.

 

5. Your Choices and Rights

 

Depending on your location, you may have certain rights over your data, including:

  • Access and Correction: You may request access to your personal data and correction of any inaccuracies.
  • Deletion: You may request deletion of your personal data, subject to certain legal or contractual obligations.
  • Data Portability: You may request a copy of your personal data in a structured format.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us by using the unsubscribe link in our emails or updating your account settings.

 

6. Data Retention

 

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data associated with your account will be deleted upon request, unless retention is required for legal or operational reasons.

 

7. Security

 

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no system is completely secure, and we cannot guarantee absolute security.

 

8. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to collect information about your interactions with our Services. This helps us provide a personalized experience and improve our Services. You can control cookie settings through your browser. For more information, please see our [Cookie Policy].

 

9. Third-Party Links

 

Our Services may contain links to third-party sites and services. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing any personal information.

 

10. International Data Transfers

 

Your information may be transferred to and processed in countries outside your country of residence, including the United States and other jurisdictions where Barawave or its service providers operate. We will take steps to ensure that your data receives an adequate level of protection in the recipient country.

 

11. Children’s Privacy

 

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will delete such information promptly.

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site and indicating the effective date. Continued use of our Services after changes constitutes your acceptance of the updated Privacy Policy.

 

13. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Email: privacy@barawave.com

 

By using Barawave, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.